Genietrack is Shutting Down on August 1st

Dear friends,

I have some bittersweet news. After four years of passionately building mobile family safety and communication products, Genietrack is shutting down. Our Android app and service will be shut down on August 1st, 2015.

We have loved building products that would make your families safer, providing you and your loved ones a peace of mine, to the best of our abilities. Unfortunately, we could not grow fast enough to sustain our business while innovating in the family safety and communications space. We sincerely thank you for your patronage! Thank you for sharing your stories and concerns with our team, and thank you for staying patient with us while we built the mobile family safety products to the best of our abilities.

On August 1st 2015, all of the customer data will be purged and the service shut down. Your data will be kept safe and then permanently deleted, so please don’t worry about data security.


Genietrack Team (OP, SG, DG, GG and many others who have contributed over the last four years)

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Family Space Reaches 1,000 User Milestone in 6 Weeks!

Dear friends,

At Genietrack, we are excited to share that we reached 1,000 user milestone in just six weeks of the Family Space app being live in the Android Play Store. This is exciting milestone, something the team does not take lightly or for granted.

When you are an entrepreneur, working feverishly yet quietly on a product, you hope there is interest and real pain point in the marketplace you can solve for many families worldwide. You can conduct market research, do usability studies to determine whether there is interest and if your product is on the right track. However, there is still trepidation and doubt – will anybody care about the Family Space app? Do families need a safety and collaboration tool? Can they frankly find our product among the 1.2 million apps already in the Play Store. Seeing people use our solution to help them communicate with their loved ones, share important events, and ultimately gain a peace of mind is gratifying and precious to our team.

Thank you for your support and patronage. Please keep your feedback and thoughts coming at or tweet at us at @genietrack.


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Family Space Android App is Live!

Dear friends,

We are excited to announce the launch of the Genietrack’s Family Space app, a private family network, which combines Family Safety, Communication and Social features all in one, easy to setup and use application. We hope that this new product will become the standard of how busy families stay connected, socialize and stay safe.

After launching two product releases and listening to our customers’ feedback, we determined that the Genietrack Family Safety solution was not broad enough to satisfy the diverse needs of today’s families, especially the children. We went back to the drawing board and spent almost a year creating the next generation private family network – Family Space – to foster communication, fun and safety for busy families everywhere. We hope that the Family Space app will be the solution of choice for your family as it has become the choice for our families.

The Family Space app app has a number of great features, including:

  • Real time location – see where your family members are located real-time
  • Alerting when your family members arrive at known destinations
  • Panic feature that alerts all family members via text message, email and push notification if anybody is in trouble
  • Chat, share videos and pictures with your entire family privately from within the Family Space app
  • Share events with a single family calendar synchronized with the calendar on your phone
  • Review weather and traffic information

If you have any questions or suggestions for improvements, please write us at

Best regards,
The Genietrack Family Space Team

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Genietrack Family Safety App Retired as of January 15, 2014

Dear friends and customers,

As of January 15th, 2014, the Geneitrack team retired our legacy Family Safety mobile app. Although we have loved providing a family safety solution to you and your families, we realized that the product has become too narrow for our mission to “Help families stay connected and safe”.

We are feverishly working on a brand new solution that we hope you and your families will enjoy. More to come in a few weeks.


The Genietrack Team

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Genietrack 3.1 Android Service Launched!

Dear friends,

We are excited to announce the launch of the Android Genietrack Family Locator v3.1, the next generation of the Genietrack service on the Android platform! Over the last 6 months we have received a great deal of invaluable feedback from Genietrack users like you and we have been hard at work implementing the key suggestions in this release.

In v3.1, we have made numerous improvements to our service, including:

  • Redesigned user interface and flow
  • Improved battery life
  • Enhanced web app and browser navigation
  • Streamlined and improved SMS and email alerts content
  • Added social features like Facebook, Twitter, Google+
  • Added capability to upload images

With the Android Genietrack Family Locator v3.1, we believe we have developed a market leading solution that allows parents to enjoy piece of mind about their family’s safety. As such, Genietrack v3.1 is a paid service, competitively priced to bring parents the most value for their money. The new app is available to download for free in the Android Play store. In order to activate and use the service there will be a $4.99 monthly fee. The fee can be paid conveniently from within the application, using your Android Play account. There are no contracts are required. If you choose to cancel your subscription, you will only be charged through the month in which you cancel.

For those of you, who may have family members or friends that are on the iOS platform, we are currently finalizing the development of v3.1 on iOS. We plan to release v3.1 on iOS in the near future. The iOS application will feature the analogous improvements and will be similarly priced. Please stay tuned for more information.

We hope you and your family will find the changes we have implemented in v3.1 valuable. We very much appreciate your continued support and patronage and we look forward to providing future product improvement as your family’s mobile safety solution

If you have any questions or suggestions for improvements, please write us at

Kind regards,
Genietrack Team

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Genietrack Exceeded 1,000 Users

A few weeks ago, Genietrack surpassed 1,000 subscribers!

This is exciting news, especially since we are planning to launch a new and improved Genietrack Family Locator service in the next 4-6 weeks. Please stay tuned.

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Major Genietrack Milestone – 500 Customers and Onward!

A couple of months ago Genietrack quietly passed a major milestone – we reached 500 users. Genietrack team didn’t have a celebration or any special acknowledgement of the event. We are simply too busy for that. However, I wanted to stop for a minute and reflect on this major milestone. We started the company in early 2011 with a desire to build the best family safety service on the market that provides busy families with a peace of mind. Ambitions yet doable.

We released our closed Alpha release in June of 2011, testing the preliminary service with a handful of friends and family with no advertising whatsoever. I remember checking our Support Inbox one day and seeing an email from Lynda, a mom of two teenagers residing in Atlanta, GA. Lynda asked a very important question – “How do I use your service?”. This simple question let our team know two things: 1) Somebody miraculously found our Alpha service and cares enough to learn more; 2) Genietrack service back in June of 2011 was not as intuitive as we all thought. It was time to get back to work.

Cailey was customer number 500 back in March of 2012. I want to thank both Lynda (Genietrack’s 1st customer) and Cailey (Genietrack’s 500th customer)  for your continued support. As we continue to grow and scale up, we always remember our humble beginnings and the “Help Me” email from Lynda in June of 2011.

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Genietrack’s Mission

It is very exciting to be communicating with our current and prospective customers. In our very first blog post, I wanted to cover Genietrack’s mission and why our company exists.

Genietrack’s mission is very simple – to provide active families around the world a peace of mind when it comes to their children. The Genietrack founding team is passionate about partnering with all of you – our users – to build the very BEST mobile family safety service on the market. We are parents first and foremost, and although we might be a bit more paranoid than the average parent in the US :), our passion is helping you keep your kids safe.

I encourage you to get involved, download and use our mobile family safety service. Please engage with us and give us feedback:

  • What do you like about the service?
  • What don’t you like about our service?
  • What can we do better and what features do you want us to build to make Genietrack the best possible family safety solution that can enhance your life?

At Genietrack we listen to every suggestion, and we are dedicated to constantly improving our service and building a product and company that we can all be proud of.


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